Your personal data matters to us. This Privacy Policy explains what information e789 collects when you use our platform, how we use it, who we share it with, and what rights you have as a Filipino player.
These cards summarise how we approach data privacy on e789. The full policy below contains the complete and binding details.
All data transmitted between your device and the e789 platform is protected using SSL encryption. Whether you are logging in from Manila or Davao, your connection is secured end to end.
We do not sell your personal information to third parties for marketing or advertising purposes. Your data is used only to operate your account, process transactions, and improve the platform experience.
Identity documents submitted for KYC verification are stored with strict access controls. Only authorised personnel involved in the verification process can access these files.
e789 supports OTP-based verification for sensitive account actions. We recommend enabling this feature in your account settings to add an extra layer of protection beyond your password.
You can request access to the personal data we hold about you, ask for corrections, or request deletion where permitted. Contact our support team to exercise any of these rights at any time.
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how players use the platform so we can keep improving it for Filipino users.
Quick note: By using the e789 platform, you agree to the data practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform. This Policy should be read alongside our Terms & Conditions.
e789 ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect personal information when you access or use the e789 online gaming platform at e789.vu.
This policy applies to all registered players, visitors to the site, and anyone who contacts us through any communication channel. It covers data collected through our website, mobile application, and any related services.
We are committed to handling your data responsibly and transparently. If you have questions at any point, the contact details at the end of this policy will get you to the right team.
The information we collect falls into three broad categories: information you provide directly, information generated by your use of the platform, and information from third-party services used to operate the platform.
| Category | Examples | When Collected |
|---|---|---|
| Account Information | Full name, date of birth, email address, mobile number, residential address | At registration |
| Identity Documents | Government-issued Philippine ID, selfie for liveness check | During KYC verification |
| Financial Data | Payment method details (e-wallet account name, bank account name), transaction history in PHP | On deposit or withdrawal |
| Usage Data | Games played, bets placed, session duration, device type, IP address, browser type | Automatically during platform use |
| Communications | Support chat logs, email correspondence, feedback submitted | When you contact us |
| Cookie Data | Session tokens, preference settings, analytics identifiers | Automatically on site visit |
We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive personal information beyond what is required for identity verification and fraud prevention.
The personal data we collect is used strictly for the following purposes:
If you have opted in to receive promotional communications, we may also use your email address or mobile number to notify you of offers available on your account. You can opt out of these at any time through your account settings.
We process your personal data on the following legal grounds:
e789 does not sell your personal data. We share your information only in the following circumstances and only to the extent necessary:
All third parties with whom we share data are required to handle it in accordance with applicable data protection standards and are prohibited from using it for their own marketing purposes.
We retain your personal data for as long as your account is active and for a period after closure as required by applicable law and our internal risk management procedures. Specific retention periods depend on the type of data:
When data is no longer required, we delete or anonymise it in a secure manner. You may request early deletion of your data by contacting our support team, subject to our legal obligations to retain certain records.
e789 uses cookies and similar technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit our site.
We use the following types of cookies:
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of some parts of the platform.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:
Your role matters too. Please keep your e789 password private, use a strong and unique password, and enable OTP verification on your account. If you believe your account has been compromised, contact support immediately.
While we take data security seriously, no online platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights, we will notify affected users in accordance with applicable law.
As a player on e789, you have the following rights regarding your personal data:
To exercise any of these rights, contact our support team through your account dashboard. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.
e789 is strictly for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a user under 21 has created an account or submitted personal data, we will close the account and delete the associated data promptly.
If you believe a minor has registered on the platform, please contact our support team immediately so we can investigate and take appropriate action.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When we make material changes, we will update the "Last reviewed" date at the top of this page.
Where a change significantly affects how we process your data, we will notify registered players through their registered contact details where reasonably practicable. Continued use of the platform after updated terms are published constitutes acceptance of the revised policy.
We recommend checking this page periodically, especially before submitting new personal information or enabling additional platform features.
If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the e789 support team through the support channels available in your account dashboard. Our team is available around the clock to assist Filipino players.
You can also reach us at: [email protected]
For questions about our responsible gaming tools and self-exclusion options, visit the Responsible Gaming page. For the full rules governing your account, see our Terms & Conditions.
Now that you know how we protect your data, you can register with confidence. Create your account, complete verification, and start enjoying slots, live casino, sports betting, and more – all in PHP, all from the Philippines.